Your privacy matters to us
Information We Collect
We only collect information that you choose to share with us or that is needed to provide our services.
This may include:
- Your name
- Email address
- Phone number
- Account login details
- Payment information (if you purchase a course)
- Course activity and learning progress
- Messages or enquiries you send to us
We do not sell or rent your personal information to anyone.
How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to courses and learning materials
- Process payments
- Respond to your questions or support requests
- Send important updates about your account or programs
- Improve our platform and services
- Share new course announcements or offers (you can opt out anytime)
We only share information when necessary to deliver services, such as with payment providers or technical partners who support our platform.
Your Choices and Control
You are always in control of your information.
You can contact us at any time to:
- See what data we have about you
- Update or correct your information
- Request the deletion of your data
- Opt out of marketing emails
- Ask questions about how your data is used
Simply email us, and we will help you.
Data Security
We take reasonable steps to protect your information.
- Secure connections (HTTPS) are used on our platform
- Sensitive data such as payment details is encrypted
- Access to personal information is limited to authorised staff only
- Our systems are stored in secure environments
While we do our best to protect your data, no system is completely risk-free. We continuously improve our security practices.
Emails and Notifications
We may send different types of emails depending on your activity:
no-reply@westfordlearn.com
For login OTPs, email verification, password resets, and system alerts.
(This email address is automated and does not receive replies.)
info@westfordlearn.com
For new course announcements, promotions, and marketing communications.
You can unsubscribe from promotional emails at any time.
External Links
Our platform may include links to other websites. We are not responsible for the privacy practices of those websites, so we encourage you to read their policies separately.
Surveys and Feedback
Sometimes we may invite you to participate in surveys, feedback forms, or promotions. Participation is completely voluntary. The information collected helps us improve our services and learner experience.
Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date.
Your Trust
We are committed to protecting your privacy and providing a safe learning environment for all our users.